Mukati
“Hey! Makadii? - Kugona. Uye une? - Hapana zvakare." Kune vakawanda, ping-pong yemashoko yakadaro inoita seyakakwirira uye yakamanikidzika, inoratidzika kuva inoshandiswa chete kana pasina chimwezve chekutaura pamusoro pacho. Asi nyanzvi dzepfungwa dzinodavira kuti kutaura kuduku kune zvakwakanakira.
Uku kungava kutanga kweushamwari hwakanaka
Tsika yevamwe vanokurukura zvirongwa zvekupera kwevhiki muhofisi uye kuchinjana kwenguva refu kwezvinofadza pamusangano zvinogona kutsamwisa. "Iboka rakadii revatauri," tinofunga. Zvisinei, kazhinji kutaurirana kuri nyore kunotiunza pamwe chete pakutanga, anodaro nyanzvi yezvepfungwa Bernardo Carducci anobva kuIndiana University (USA).
"Nyaya dzese huru dzerudo uye kudyidzana kukuru kwebhizinesi kwakatanga nenzira iyi," anotsanangura kudaro. "Chakavanzika ndechekuti panguva isingakoshi, pekutanga kuona, kutaurirana, isu hatingotsinhanisa ruzivo, asi kutarisana, kuongorora mutauro wemuviri, rhythm uye nzira yekutaurirana yeanopindirana."
Maererano nenyanzvi, nenzira iyi isu - tichiziva kana kwete - tiri kutarisa zvakanyanya kune interlocutor, tichiongorora pasi. "Yedu" munhu kana kwete? Zvine musoro here kuramba uine ukama naye?
Yakanakira hutano
Kukurukurirana zvakadzama, zvepachokwadi mumwe wemifaro mikuru youpenyu. Hurukuro yemwoyo-ku-moyo nevadikani inotikurudzira uye inotitsigira munguva dzakaoma. Asi dzimwe nguva zvakanaka kuti unzwe wakasununguka kutaura nekukurumidza nemumwe waunogara naye mumba iwe uri mu lifti.
Ese makuru nyaya dzerudo uye ane zvibereko kudyidzana kwebhizinesi zvakatanga ne "mamiriro ekunze" nhaurirano.
Nyanzvi yezvepfungwa Elizabeth Dunn anobva kuYunivhesiti yeBritish Columbia (Canada) akaita ongororo nemapoka maviri evazvipiri vaifanira kupedza nguva yakati mubhawa. Vatori vechikamu veboka rekutanga vaifanira kutanga nhaurirano nemubhawa, uye vatori vechikamu veboka rechipiri vaingofanira kunwa doro uye kuita zvavaifarira. Zvakabuda zvakaratidza kuti muboka rekutanga maive nevakawanda veavo vaive ne mamiriro ari nani mushure mekushanyira bhawa.
Zvakaonekwa naElizabeth Dunn zvinoenderana nekutsvagisa kwenyanzvi yezvepfungwa Andrew Steptoe, uyo akawana kuti kushaikwa kwekukurukurirana mukukura kunowedzera njodzi yerufu. Uye kune avo vanogara vachienda kuchechi uye makirabhu ekufarira, vachishingaira kutora chikamu muhupenyu hweveruzhinji, njodzi iyi, pane zvinopesana, inoderedzwa.
Zvinoita kuti tifunge vamwe
Maererano naElizabeth Dunn, vaya vanogara vachikurukura nevanhu vavasingazivi kana kuti nevanhu vavasingazivi vanowanzoteerera uye vane ushamwari. Vanonzwa kubatana kwavo nevamwe uye vanogara vakagadzirira kubatsira, kuratidza kutora chikamu. Bernardo Carducci anowedzera kuti ndizvo chaizvo, pakutanga pakuona, kukurukurirana kusina maturo kunobatsira kukura kwekuvimba munzanga.
“Kutaura kuduku ndicho musimboti woruremekedzo,” anotsanangura kudaro. "Paunopinda muhurukuro, iwe unova munhu asingazivikanwe kune mumwe nemumwe."
Zvinobatsira pabasa
"Kukwanisa kutanga kukurukurirana kunokosheswa munharaunda yeunyanzvi," anodaro Roberto Carducci. Iko kudziya-kumberi kwenhaurirano dzakakomba kunoratidza kune vanopindirana kuda kwedu kwakanaka, chimiro uye chido chekushandira pamwe.
Iko kukwanisa kutanga kutaurirana kunokosheswa munharaunda yehunyanzvi
Inzwi risina kurongeka hazvireve kuti unopenga, anodaro Debra Fine, chipangamazano webhizinesi uye munyori weThe Great Art of Small Conversations.
“Unogona kuhwina kondirakiti, kupa mharidzo, kutengesa nharembozha, asi kutozosvikira wadzidza kushandisa mukana wokukurukura zviri nyore, hauzovaka ushamwari hwakanaka hwenyanzvi,” anonyevera kudaro. "Zvimwe zvinhu zvakaenzana, isu tinosarudza kuita bhizinesi nevatinoda."